How do I book an appointment?
Simple! Just fill out some quick details about your home in our booking form and pick a date / time. Then, you’ll receive a confirmation of your appointment.
Can I reschedule after I book?
Yes of course. After you book for the first time, an account will be made for you where you can login and modify your bookings at anytime.
What is your cancellation policy?
You can cancel or reschedule your appointment at any time. Any changes within 24 hours of your original appointment time will be assessed a $99 fee to the card you have listed in your booking.
How much will it cost?
Our online booking system provides a rough price estimate based on the size of your home and the services you specify. Upon arrival to your home, our house cleaner will confirm the full scope of services you requested and provide you with a final quote before cleaning. The final price may change from your online estimate depending on the current condition and specifics of your home.
When will I be charged?
We collect payment details up front when you book your appointment, but your card will not be charged until after your cleaning is complete.
What’s included in the standard vs. deep cleaning?
Feel free to check out our Services page for more details on our standard, deep cleaning, and move in / out cleanings. Our standard cleaning is for general / every day maintenance, and our deep cleaning is for a home that has not been cleaned in over 90 days.
Can I request special tasks or extra focus areas?
Definitely! We love going above and beyond. You can choose to add on more services when you book from our extras section without having to book a full deep cleaning. You can also make any final orders with your cleaner upon their arrival to your appointment. If there are any notable areas you want the cleaner to pay special attention to, be sure to let us know in advance.
What if my home is larger than 4000 square feet?
No problem. Give us a call or email us with details of your home to get a custom quote.
How can I trust you?
We are a fully insured and bonded company and believe that your trust and security come first. We hire experienced and professional cleaners and run thorough background and reference checks to vet them properly. We hold ourselves to the highest standards and hope to deliver an excellent cleaning that puts your mind at ease.
What is your refund policy?
We hope your clean leaves you happy and stress free. If your expectations have not been met for some reason, please let us know. We’ll send a cleaner back to make it right. If you are still not happy with our service after the re-clean, we will offer a full refund.